Hamid Aberdane
About Hamid Aberdane
Hamid Aberdane is an AEM Customer Success Engineer at Adobe, where he has worked since 2019, providing technical consultancy for Adobe Experience Manager to Fortune 500 companies. He holds a Bachelor of Science with Honours in Computer Games Design from Staffordshire University and has previous experience at Microsoft and West Herts College.
Work at Adobe
Hamid Aberdane has been employed at Adobe as an AEM Customer Success Engineer since 2019. In this role, he provides technical consultancy for Adobe Experience Manager (AEM) to Fortune 500 companies. His focus is on helping clients achieve their production pipeline and Go-Live goals. He collaborates closely with Sales Executives to ensure that mutual objectives are met, which enhances client satisfaction. Additionally, he develops procedures aimed at improving autoscaling capabilities for Adobe's cloud-hosted enterprise offerings.
Education and Expertise
Hamid Aberdane earned a Bachelor of Science with Honours in Computer Games Design from Staffordshire University, completing his studies from 2016 to 2021. He achieved a Second Class: 1st Division. Prior to this, he studied at The Open University, where he obtained a Certificate of Higher Education in Computing and IT, focusing on designing, building, and programming ubiquitous computers from 2012 to 2014. He also completed a Certificate of Higher Education in Cisco networking (CCNA) and object-oriented Java programming from 2014 to 2015.
Background
Before joining Adobe, Hamid Aberdane worked at Microsoft as a T3 EMEA Bilingual Escalation Support Engineer from 2016 to 2019. In this position, he coordinated customer support to ensure timely resolution of quality issues and managed professional services requests. Prior to his role at Microsoft, he served as a Technical Support Engineer at West Herts College from 2015 to 2016.
Achievements
In his current role at Adobe, Hamid Aberdane manages custom integrations and supports deployment methodologies for Adobe Experience Manager. His work involves developing procedures that enhance the performance and scalability of Adobe's cloud-hosted services, contributing to the overall success of client projects.