Jagpreet Kaur
About Jagpreet Kaur
Jagpreet Kaur is a Manager of Inside Sales at Adobe, where she has worked since 2018. She has a strong background in customer relationship management and sales strategy, supported by an MBA from the University of Toronto and additional studies at the University of Oxford and Harvard Business School.
Current Role at Adobe
Jagpreet Kaur serves as the Manager of Inside Sales at Adobe, a position she has held since 2018 in the Noida Area, India. In this role, she is responsible for acquiring new customers and expanding market share for Adobe. She manages existing small and medium-sized enterprise (SME) accounts within designated geographies. Her responsibilities include solution architecting, which involves creating RFP/RFI proposals, developing tenders, and ensuring customer satisfaction through effective negotiations. Additionally, she provides valuable insights to the Sales and Marketing teams for the development and execution of marketing and communication plans.
Previous Experience at IBM Global Process Services
Before joining Adobe, Jagpreet Kaur worked at IBM Global Process Services as a Team Leader in Quality from 2003 to 2006. During her three years in this role, she focused on quality assurance and team leadership, contributing to the overall efficiency of processes within the organization. This experience laid a foundation for her future roles in sales and operations.
Education and Expertise
Jagpreet Kaur holds an MBA in Business, Management, Marketing, and Related Support Services from the University of Toronto. She further enhanced her expertise by studying Strategic Business Negotiation at the University of Oxford, where she completed a program in 2020. Additionally, she studied Disruptive Strategy at Harvard Business School in 2019, focusing on sustaining innovation and market disruption. This educational background supports her strategic approach in her current role at Adobe.
Career Progression and Roles
Jagpreet Kaur has held various positions throughout her career. After her tenure at IBM, she worked at Omniglobe International as an Assistant Manager in Operations and Quality from 2009 to 2012. She then served as a Key Account Manager at Cyfuture India Pvt Ltd for four months in 2017 to 2018. These roles contributed to her development in operations, quality management, and customer relationship management, which are essential in her current position at Adobe.
Sales Performance and Responsibilities
In her role at Adobe, Jagpreet Kaur is accountable for meeting monthly, quarterly, and annual sales targets. She has developed strong, strategic relationships with customers, aligning Adobe's value propositions with their business goals and growth strategies. Her focus on customer acquisition and market share growth is complemented by her involvement in the creation and coordination of effective marketing strategies.