Javier Ruiz Del Rio
About Javier Ruiz Del Rio
Javier Ruiz Del Rio is a Senior Customer Success Manager at Adobe, with extensive experience in customer success and digital marketing across various companies in Europe. He holds multiple degrees in marketing and communication and has a strong background in managing customer experiences and strategies.
Current Role at Adobe
Javier Ruiz Del Rio has been serving as a Senior Customer Success Manager at Adobe since 2020. In this role, he focuses on enhancing customer experiences and driving success for clients in London, England. His responsibilities include developing customer success strategies and ensuring that clients achieve their desired outcomes using Adobe's products and services.
Previous Experience in Customer Success
Prior to his current position, Javier held several roles at Campaign Monitor, including Senior Customer Success Manager and Regional Manager EMEA, Customer Success, from 2015 to 2018. He also worked as Head of Customer Experience EMEA at Campaign Monitor from 2018 to 2020. His experience in customer success spans multiple years and includes positions at Return Path, where he was an Account Manager and Account Coordinator.
Educational Background in Marketing and Communication
Javier studied at ESIC Business & Marketing School, where he earned a Master of Science in Marketing and a Master of Science in Communication from 2003 to 2008. He also attended ICEMD, achieving a certification in Digital Marketing in 2010, and completed an Award in Email Marketing at IDM from 2012 to 2013. His educational background provides a strong foundation for his career in digital marketing and customer success.
Work Experience in Digital Marketing
Javier's career in digital marketing began with roles at Elogia, where he worked as a Project Manager and Account Manager in 2009 and 2010, respectively. He also gained experience at Intel as an Intel Inside Specialist from 2007 to 2008. His diverse roles in various companies have equipped him with a comprehensive understanding of the digital marketing landscape.
Skills and Personal Interests
Javier possesses strong organizational skills and a multicultural mindset, which enhance his ability to work effectively in international teams. His passion for music, travel, and sports complements his professional skills in digital marketing and customer success, contributing to a well-rounded approach in his work.