Mandy Majchrzak
About Mandy Majchrzak
Mandy Majchrzak serves as the Head of Customer Success Specialists at Adobe, where she has worked since 2017. With a background in client services and marketing across various companies, she leads the Customer Success team for Adobe's Audience Manager, Campaign, and Livefyre products.
Work at Adobe
Mandy Majchrzak has served as the Head of Customer Success Specialists at Adobe since 2017. In this role, she leads the Customer Success team for Adobe's Audience Manager, Campaign, and Livefyre products. Her responsibilities include managing customer success teams and enhancing customer engagement strategies. Her tenure at Adobe has spanned over seven years, during which she has contributed to the company's focus on customer satisfaction and success.
Previous Employment History
Before joining Adobe, Mandy Majchrzak held various positions in the digital marketing and client services sectors. She worked at Shift.com as Director of Client Services from 2011 to 2012 and later served as Vice President of Client Services and Global Customer Solutions at the same company from 2012 to 2014. Her earlier roles include Client Solutions Manager at Rocket Fuel Inc, Account Executive at Marc USA, and Account Executive at TMP Worldwide. These positions helped her build a strong foundation in client management and marketing solutions.
Education and Expertise
Mandy Majchrzak studied at the University of Illinois at Urbana-Champaign, where she earned a Bachelor of Science degree in Marketing from the Gies College of Business. Her educational background has equipped her with the knowledge and skills necessary for her roles in customer success and digital marketing. This academic foundation supports her extensive experience in managing customer success teams across multiple high-profile digital marketing platforms.
Background
Mandy Majchrzak has a diverse professional background that spans various roles in marketing and client services. She began her career as an Account Executive at TMP Worldwide and has since progressed through several key positions in notable companies. Her experience includes significant roles at Cramer-Krasselt, Turn, and Medialink, where she focused on marketing and technology solutions. This varied experience has contributed to her expertise in customer success and engagement strategies.
Achievements in Customer Engagement
Since joining Adobe, Mandy Majchrzak has been instrumental in enhancing customer engagement strategies. Her leadership in the Customer Success team has helped improve customer satisfaction and retention rates. By focusing on Adobe's Audience Manager, Campaign, and Livefyre products, she has played a key role in aligning customer needs with the company's offerings, ensuring that clients receive optimal support and solutions.