Jacqueline Criss
About Jacqueline Criss
Jacqueline Criss is a Trainer and Quality Analyst with a diverse background in training, operations, and correctional services. She has worked for various organizations, including Alert 360, Asurion, and Apple, and is recognized for her professional demeanor and community involvement.
Current Role at Alert 360
Jacqueline Criss has been serving as a Trainer & Quality Analyst at Alert 360 since 2020. In this role, she focuses on enhancing training programs and ensuring quality standards are met across the organization. Her responsibilities include developing training materials, conducting training sessions, and analyzing performance metrics to improve employee effectiveness. Jacqueline's experience in training and quality assurance contributes to the overall success of Alert 360.
Previous Experience at Asurion
Prior to her current position, Jacqueline worked at Asurion as a Training and Development Specialist for Directv from 2013 to 2016. During her three years there, she was responsible for designing and implementing training programs aimed at improving employee performance and customer service. This experience provided her with a strong foundation in training methodologies and employee development.
Education Background
Jacqueline Criss studied at Florida State University and Gulf Coast State College. Her educational background has equipped her with the knowledge and skills necessary for her roles in training and quality analysis. The combination of her academic achievements and practical experience supports her effectiveness in her current position.
Diverse Work History
Jacqueline has a diverse work history that includes roles as a Correctional Officer at the Florida Department of Corrections from 2002 to 2008, a Mac Tier 2 Advisor at Apple from 2017 to 2020, and an Operations Manager at Paradise Coast Vacation Rental from 2008 to 2013. This varied experience has provided her with a broad skill set and the ability to adapt to different work environments.
Community Involvement and Professional Reputation
Jacqueline is known for her active participation in community service and volunteering efforts. She is recognized for her professional yet personable nature, which has earned her a reputation as an employer's dream. Jacqueline often takes on additional roles outside her normal job duties, providing support to other departments and enhancing collaboration with clients through her customized approach.