Kelli W.
About Kelli W.
Kelli W. serves as the Director of Billing Services at Alert 360, where she has worked since 2007. She oversees PCI-DSS compliance and collaborates with various departments to enhance billing processes and systems.
Work at Alert 360
Kelli W. has been serving as the Director of Billing Services at Alert 360 since 2007. In this role, she oversees the PCI-DSS Compliance process, ensuring that the organization meets necessary security standards. She works directly with merchant payment processing vendors to facilitate efficient billing operations. Kelli collaborates closely with the Programming/IT Department and billing software vendors to implement system updates and provide training. Additionally, she plays a key role in the developmental process and testing phases for Salesforce implementation, contributing to the enhancement of billing processes.
Previous Experience at NovaCare Rehabilitation
Before her tenure at Alert 360, Kelli W. worked at NovaCare Rehabilitation from 2005 to 2007 as a Medicare Cash Application specialist. During her two years in this position, she was based in King of Prussia, PA. This experience provided her with foundational knowledge in billing and cash application processes, which she has built upon in her current role.
Education and Expertise
Kelli W. studied Business Administration and Management at Liberty University. She is currently pursuing further education in Business Management at Western Governors University, a program she has been engaged in since 2017. Her educational background supports her expertise in billing services and compliance management.
Standard Operating Procedures Development
In her current position, Kelli W. is responsible for developing new Standard Operating Procedures (SOPs) related to Salesforce and billing processes. This initiative aims to streamline operations and enhance efficiency within the billing department at Alert 360. Her involvement in creating SOPs reflects her commitment to improving organizational practices.