Shalini Jaiswal
About Shalini Jaiswal
Shalini Jaiswal is an Associate Product Analyst at Altimetrik in Bengaluru, Karnataka, India, with expertise in enhancing brand experience through customer experience assessments. She holds a Bachelor of Science in Biology from Deendayal Upadhyay Gorakhpur University and an MBA in Marketing from IBS Mumbai.
Work at Altimetrik
Shalini Jaiswal has been serving as an Associate Product Analyst at Altimetrik since 2022. In this role, she focuses on enhancing brand experience through the periodic assessment of customer experience. Her responsibilities include ensuring a successful customer journey by facilitating smooth onboarding processes and maintaining frequent interactions with clients. Based in Bengaluru, Karnataka, India, she contributes to the company's objectives by leveraging her expertise in operational analysis and data management.
Education and Expertise
Shalini Jaiswal holds a Bachelor of Science (B.Sc.) degree in Biology/Biological Sciences from Deendayal Upadhyay Gorakhpur University, which she completed from 2015 to 2018. She further pursued a Master of Business Administration (MBA) in Marketing at IBS Mumbai, graduating in 2020. Her educational background equips her with a solid foundation in both scientific principles and business strategies, enhancing her capabilities in product analysis and customer experience management.
Background in Market Research and Business Development
Before joining Altimetrik, Shalini Jaiswal gained experience in various roles. She worked as a Market Research Analyst at Future Generali India Life Insurance for three months in 2019. Following this, she served as a Business Development Executive at Responsive Industries Ltd. for four months in 2020. These positions allowed her to develop skills in market analysis and stakeholder management, which are essential for her current role.
Experience in Operations Management
Shalini Jaiswal has a background in operations management, having worked as an Operations Executive at WhiteHat Jr from 2020 to 2022. In this role, she focused on conflict resolution throughout the customer lifecycle, ensuring customer satisfaction and effective communication. Her experience in this area complements her current responsibilities at Altimetrik, where she applies her skills to enhance the overall customer experience.