Jennifer Hoffman

Jennifer Hoffman

Client Services Corporate Queue Manager @ Atlantic Health System

About Jennifer Hoffman

Jennifer Hoffman is a Client Services Corporate Queue Manager at Atlantic Health, where she has worked since 2018. With a background in information systems and project management, she has over 25 years of experience in IT support and client services.

Current Role at Atlantic Health System

Jennifer Hoffman serves as the Client Services Corporate Queue Manager at Atlantic Health System, a position she has held since 2018. In this role, she is responsible for managing client services and ensuring efficient operations within the corporate queue. She also works as a Support Analyst, a position she has maintained since 2017. Her responsibilities include handling software implementations, upgrades, and maintenance, contributing to the overall effectiveness of the organization's IT services.

Previous Experience at Atlantic Health System

Jennifer Hoffman previously worked at Atlantic Health System in two roles. She served as an Information Systems Support Analyst from 2001 to 2005, where she provided technical support and system analysis. Following this role, she worked as a Project Manager from 2005 to 2006, overseeing various projects and ensuring their successful completion. Her experience at Atlantic Health System spans a total of five years.

Educational Background

Jennifer Hoffman studied Business Administration at Centenary University, where she earned a Bachelor of Science degree. Additionally, she attended The Chubb Institute, further enhancing her knowledge and skills in information technology. Her educational background supports her professional roles in client services and IT support.

Freelance IT Support Career

Since 2006, Jennifer Hoffman has worked as an Independent Contractor providing freelance IT support. Over this 18-year period, she has developed innovative solutions to improve client services while managing challenging workloads. Her freelance experience complements her roles in corporate settings, allowing her to apply her skills in diverse environments.

Early Career Experience

Jennifer Hoffman's early career includes roles at Monmouth Medical Center and Novartis. She worked as an IT Support Analyst at Monmouth Medical Center from 1995 to 1999 and then as a Senior IT Support Analyst at Novartis from 1999 to 2001. These positions provided her with foundational experience in IT support and analysis, contributing to her subsequent career development.

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