Nicole Copeland
About Nicole Copeland
Nicole Copeland is an Employee Engagement Ambassador and Lead Medical Representative at Atlantic Health System, where she has worked for 15 years. She has extensive experience in human resources and communication, holding an M.B.A. and a B.A. from Caldwell University and Caldwell College, respectively.
Work at Atlantic Health System
Currently, Nicole Copeland holds multiple roles at Atlantic Health System, including Employee Engagement Ambassador, Lead Medical Representative, and Epic Super User. She has been with the organization since 2009, accumulating over 15 years of experience. In her capacity as an Epic Super User, she provides expert support for Epic systems, guiding and directing more than 50 employees. Her work focuses on enhancing employee engagement and improving operational efficiencies within the healthcare setting.
Education and Expertise
Nicole Copeland earned her Master of Business Administration (M.B.A.) in Human Resources from Caldwell University, completing her studies from 2012 to 2014. Prior to that, she obtained a Bachelor of Arts (B.A.) in Communication Arts from Caldwell College, where she studied from 2004 to 2008. Her educational background equips her with the knowledge and skills necessary for her roles in employee engagement and human resources.
Background in Human Resources
Before her current position, Nicole Copeland worked in various human resources roles. She served as Human Resources Manager at Agenda, Center for Family Support from 2016 to 2019 in Paramus, NJ. Additionally, she was a Senior Human Resources Generalist and Closing Manager at Kings Super Markets from 2010 to 2015 in Parsippany, New Jersey. These roles contributed to her extensive experience in employee relations and human resources management.
Patient Interaction and Data Management Skills
In her role at Atlantic Health System, Nicole Copeland demonstrates strong patient interaction and data management skills. She registers over 1,500 patients quarterly, showcasing her ability to handle significant volumes of patient information efficiently. Her effective communication and problem-solving skills enable her to resolve patient discrepancies, contributing to improved patient satisfaction and operational effectiveness.
Early Career Experience
Nicole Copeland began her career with a role as a Media Relations Intern at WWOR TV 9 in 2008, where she worked for four months in Secaucus, New Jersey. This early experience in media relations provided her with foundational skills in communication and public relations, which she has built upon throughout her career in human resources and employee engagement.