Tracy Crum
About Tracy Crum
Tracy Crum serves as a Patient Experience Liaison at Atlantic Health System, where she has worked since 2021. With over 25 years of experience in the medical field, she focuses on enhancing patient care and educating healthcare professionals on improving the hospital experience for patients.
Work at Atlantic Health System
Tracy Crum has been serving as a Patient Experience Liaison at Atlantic Health System since 2021. In this role, she focuses on educating healthcare professionals about humanizing the hospital experience for patients. Tracy interprets hospital services, policies, and procedures, ensuring that patients and their families have a clear understanding of their care. She collaborates closely with leadership to address patient care issues and inquiries, aiming to enhance patient satisfaction. Prior to her current position, Tracy worked as an Office Coordinator from 2015 to 2021 and as a Certified Medical Assistant from 2013 to 2015, accumulating a total of over 8 years of experience at Atlantic Health System.
Education and Expertise
Tracy Crum studied at Berdan Institute, where she achieved qualifications in Allied Health and Medical Assisting Services. Her educational background has equipped her with the necessary skills to excel in various roles within the medical field. Additionally, she has been studying at Clifton High School since 1994, further contributing to her foundational knowledge and expertise in healthcare.
Background
Tracy Crum has over 25 years of experience in the medical field, with a focus on both direct and indirect patient care. Her extensive background includes roles that have allowed her to develop a comprehensive understanding of patient needs and healthcare operations. Tracy actively participates in assessing patient well-being and suggests improvements to enhance patient care, demonstrating her commitment to the healthcare profession.
Achievements
In her role as Patient Experience Liaison, Tracy plays a crucial role in improving the hospital experience for patients. She has been instrumental in educating healthcare professionals on the importance of humanizing patient interactions. Tracy's efforts in interpreting hospital services and addressing patient inquiries contribute to a better understanding of care processes among patients and their families.