Ram Menon
About Ram Menon
Ram Menon is the Founder and CEO of Avaamo, where he has focused on automating self-service experiences for global companies since 2014. He previously held various leadership roles at TIBCO Software, contributing to significant growth and innovation in the field of social business software.
Work at Avaamo
Ram Menon serves as the Founder and CEO of Avaamo, a position he has held since 2014. Under his leadership, Avaamo focuses on automating and enhancing self-service experiences across various sectors, including HR, IT service desks, and customer service. The company has grown to facilitate over 5 billion interactions annually in 114 languages as of 2023. Menon's approach emphasizes building a profitable AI company without relying on drama or hype, showcasing a commitment to sustainable business practices.
Previous Experience at TIBCO Software
Menon has extensive experience at TIBCO Software, where he held multiple roles over a span of nearly a decade. He served as President from 2011 to 2014, overseeing significant growth initiatives. Prior to that, he was the Executive Vice President and Chief Marketing Officer from 2003 to 2011, where he led marketing and product strategy efforts that contributed to the company's revenue growth from $200 million to $1 billion. He also worked as Chief Strategist from 2001 to 2003 and was instrumental in founding a business division that became a leader in Social Business Software.
Experience at Accenture
Before his tenure at TIBCO, Menon worked at Accenture from 1996 to 1999, specializing in supply chain and e-commerce strategy consulting. His role involved collaborating with Global 500 companies, providing insights and strategies to enhance their supply chain operations. This experience contributed to his expertise in business strategy and operational efficiency.
Early Career at Inductotherm Industries
Menon began his career at Inductotherm Industries, where he worked as a Corporate Industrial Engineer from 1992 to 1996. This early experience laid the foundation for his understanding of industrial processes and engineering principles, which he later applied in various leadership roles throughout his career.