Rathnavel Kandaswamy
About Rathnavel Kandaswamy
Rathnavel Kandaswamy serves as the Vice President of Customer Success at Avaamo, a position he has held since 2023. With over 22 years of IT experience, he has worked in various roles, including digital transformation and consulting, and has a strong background in managing large teams and implementing advanced technologies.
Work at Avaamo
Rathnavel Kandaswamy has been serving as the Vice President of Customer Success at Avaamo since 2023. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementations of Avaamo's solutions. Prior to this position, he held the role of Sr. Director of Customer Success at the same company from 2021 to 2023. His tenure at Avaamo reflects a commitment to customer-centric strategies and operational excellence.
Previous Experience at Tech Mahindra
Before joining Avaamo, Rathnavel Kandaswamy worked at Tech Mahindra (formerly Mahindra Satyam) for several years in various capacities. He served as a Digital Program / Delivery Manager from 2008 to 2014, and later as a Client Delivery Partner from 2017 to 2021 in the Dallas/Fort Worth Area. Additionally, he held the position of Client Delivery Manager & Digital Solutions Consultant from 2014 to 2017 in Slough, United Kingdom. His diverse roles contributed to his extensive experience in client delivery and digital solutions.
Education and Expertise
Rathnavel Kandaswamy studied at R.K.M. Vivekananda College, affiliated with Madras University, and completed his earlier education at Santhome H.S.S. He possesses over 22 years of experience in the IT industry, with expertise in areas such as Enterprise Account Management, Consulting, and Solution Architecture. His educational background and extensive experience have equipped him with the skills necessary to lead complex projects and teams.
Achievements in Technology and Management
Throughout his career, Rathnavel Kandaswamy has established technology Centers of Excellence for clients, focusing on advanced technologies such as Azure cognitive services and Salesforce. He has successfully managed large multinational teams, overseeing over 200 members. His leadership in consulting engagements has emphasized digital transformation in business processes, particularly in areas like Order to Cash and Procure to Pay.
Specialization in HyperAutomation Technologies
Rathnavel Kandaswamy specializes in HyperAutomation technologies, including Conversational AI and Robotic Process Automation. His expertise in modernizing legacy platforms and defining operating models for development factories and shared services positions him as a knowledgeable leader in the field of digital transformation and automation.