Kaila Enriquez
About Kaila Enriquez
Kaila Enriquez is a Customer Experience professional with a background in aviation and hospitality. She has worked in various roles, including as a flight attendant and customer service representative, and currently serves at Aviron Interactive since 2020.
Work at Aviron Interactive
Kaila Enriquez has been employed at Aviron Interactive since 2020, where she holds the position of Customer Experience. In this role, she utilizes her background in the aviation industry to enhance customer interactions and improve service delivery. Her experience in managing diverse groups of people contributes to her effectiveness in this position.
Education and Expertise
Kaila Enriquez completed her high school education at Francis Libermann Catholic High School, earning a High School Diploma from 2015 to 2017. She then pursued higher education at Seneca College, where she studied Aviation/Airway Management and Operations, achieving an Associate's degree from 2017 to 2019. This educational background provides her with a solid foundation in customer service and aviation.
Background in Aviation
Kaila Enriquez has a notable background in the aviation industry, which includes various roles that have shaped her customer service skills. She worked as an In-Charge Flight Attendant at Air Georgian Limited for eight months in 2019, and she also served as a Customer Service Representative at Cathay Pacific Airways, both in volunteer and paid capacities. This experience has equipped her with valuable insights into customer interactions in a high-paced environment.
Previous Work Experience
Before her current role, Kaila Enriquez gained experience in customer-facing positions. She worked as a Front Desk Receptionist at Best Western Plus Executive Suites for eight months in 2016, where she developed her customer service skills. Additionally, her time at Cathay Pacific Airways from 2018 to 2019 further enhanced her ability to manage customer relations effectively.
Professional Growth and Interests
Kaila Enriquez demonstrates a commitment to professional growth, particularly in the areas of customer service and hospitality. Her keen interest in expanding her skills indicates a proactive approach to her career development, aiming to enhance her contributions to the customer experience field.