Diaa Alfy
About Diaa Alfy
Diaa Alfy is a bank teller with over a decade of experience at Banque Misr in Cairo and has worked in customer service at Nokia in Espoo, Finland, since 2011. He holds a bachelor's degree from Suez Canal University, which he completed in 2011.
Work at Banque Misr
Diaa Alfy has been employed as a bank teller at Banque Misr since 2013. With over 11 years of experience in this role, Diaa has developed skills in customer service, financial transactions, and banking operations. Banque Misr is one of the leading banks in Egypt, providing a range of financial services to its clients. Diaa's responsibilities include assisting customers with their banking needs and ensuring efficient service delivery.
Customer Service Experience at Nokia
Diaa Alfy has worked in customer service at Nokia since 2011, accumulating 13 years of experience in this field. Based in Espoo, Uusimaa, Finland, Diaa's role involves addressing customer inquiries, providing product support, and ensuring customer satisfaction. Nokia is a global leader in technology and telecommunications, and Diaa's position contributes to the company's commitment to quality customer service.
Education and Expertise
Diaa Alfy studied at Suez Canal University from 2007 to 2011, where he earned a bachelor's degree. Prior to this, he attended Suez Canal School (Amoon). The education received at these institutions has provided Diaa with a solid foundation in relevant knowledge and skills applicable to his roles in banking and customer service.
Background
Diaa Alfy has a diverse professional background, spanning roles in both banking and customer service. He has worked in two different countries, Egypt and Finland, which has allowed him to gain a broad perspective on customer interactions and service delivery in various cultural contexts. His career reflects a commitment to providing quality service in the financial sector.