Prithwish Pal

Prithwish Pal

Customer Service Manager @ BP

About Prithwish Pal

Prithwish Pal is a Customer Service Manager at BP, with a background in customer service and commerce. He has worked at Lebara Limited and Amazon UK, and holds degrees in Finance and International Business.

Work at BP

Prithwish Pal has been employed at BP as a Customer Service Manager since 2015. In this role, he is responsible for overseeing customer service operations and ensuring high standards of service delivery. His tenure at BP has spanned over nine years, during which he has developed expertise in managing customer inquiries and resolving issues efficiently.

Current Role at Lebara Limited

In addition to his position at BP, Prithwish Pal has also worked at Lebara Limited as a Customer Service Representative since 2015. He has been based in Luton, Bedfordshire, for nine years, where he engages with customers to address their needs and provide support. His experience in this role complements his managerial responsibilities at BP.

Previous Experience at Amazon UK

Before joining BP and Lebara Limited, Prithwish Pal worked at Amazon UK as a Fulfillment/Merchandise Associate for a brief period from 2014 to 2015. His role involved handling merchandise and ensuring efficient fulfillment processes at the Milton Keynes location. This experience contributed to his understanding of customer service dynamics in a fast-paced environment.

Education and Expertise

Prithwish Pal completed his higher secondary education at Kanailal Vidyamandir in Chandannagore, Hooghly, Kolkata, where he studied Commerce from 2006 to 2008. He then pursued a Bachelor of Commerce (Hons) degree in Finance and Financial Management Services at the University of Calcutta from 2008 to 2012. Following this, he obtained a Master of Science (MSc) in International Business/Trade/Commerce from the University of Bedfordshire, studying from 2014 to 2016.

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