Claire Branda
About Claire Branda
Claire Branda serves as the Quality and Assurance Lead at brightwheel, a position she has held since 2022. With a background in Community Health Education and Promotion, she has also worked in customer support and education roles over several years.
Work at Brightwheel
Claire Branda has been employed at Brightwheel since 2019. She initially served as a Customer Support Specialist II for five years, where she focused on enhancing customer experiences and providing support. In 2022, she transitioned to the role of Quality and Assurance Lead, where she oversees quality control processes and ensures that customer support meets established standards. Her dual roles at Brightwheel demonstrate her commitment to both customer service and quality assurance.
Education and Expertise
Claire Branda earned a Bachelor’s Degree in Community Health Education and Promotion from the University of Illinois at Urbana-Champaign. She attended the university from 2008 to 2012, gaining knowledge and skills relevant to health education and community engagement. This educational background supports her roles in customer support and quality assurance, where understanding community needs is essential.
Background
Before joining Brightwheel, Claire Branda held positions in educational settings. She worked as an Assistant Teacher at Little Friends, Inc. for one year from 2012 to 2013. Subsequently, she served as the Assistant Director at Chicago Children's House Child Care LLC from 2015 to 2019 for four years. These roles provided her with valuable experience in education and child care, contributing to her professional development.
Professional Experience
Claire Branda's professional experience spans various roles in customer support and education. At Brightwheel, she has developed skills in quality assurance and customer service. Her previous positions as an Assistant Teacher and Assistant Director have equipped her with leadership and communication skills, which are essential in her current roles. This diverse experience enhances her ability to contribute effectively to her team.