Halie Hanna
About Halie Hanna
Halie Hanna is a Quality Specialist in Customer Onboarding at brightwheel, where she has worked since 2024. She has a background in education, having served as an instructor in various school systems and previously held a customer support role at brightwheel.
Work at Brightwheel
Halie Hanna currently serves as a Quality Specialist in Customer Onboarding at Brightwheel, a position she has held since 2024. In this role, she focuses on ensuring a smooth onboarding experience for new customers. Prior to this, she worked as a Customer Support Advocate III at Brightwheel from 2022 to 2024, where she provided support and assistance to customers, helping them navigate the platform effectively.
Previous Experience in Education
Halie Hanna has a background in education, having worked as an Instructor at Clarksville Montgomery County School System from 2015 to 2018 and again from 2020 to 2022. During her tenure, she contributed to the academic development of students in Clarksville, Tennessee. Additionally, she served as an Instructor at Orange County Public Schools from 2018 to 2020, where she taught in Orlando, Florida.
Education and Expertise
Halie Hanna earned a Bachelor's degree in Elementary Education and Teaching from Tennessee Technological University. This educational background has equipped her with the knowledge and skills necessary for her roles in both education and customer support.
Career Timeline
Halie Hanna's career spans several years in both educational and customer support roles. She began her teaching career at Clarksville Montgomery County School System, moved to Orange County Public Schools, and returned to Clarksville before transitioning to Brightwheel. Her experience in customer support at Brightwheel complements her educational expertise.