Jacob Neel
About Jacob Neel
Jacob Neel is a Customer Engagement Specialist currently working at brightwheel. He has a background in political science and has held various roles in education and community engagement, including positions at Handshake, The Hidden Genius Project, and College Advising Corps.
Work at Brightwheel
Jacob Neel currently serves as a Customer Engagement Specialist at Brightwheel, a role he has held since 2024. In this position, he focuses on enhancing customer interactions and ensuring a positive experience for users of the platform. Brightwheel is known for its innovative solutions in early childhood education, and Jacob's role is integral to supporting the company's mission.
Previous Experience in Customer Engagement
Before joining Brightwheel, Jacob Neel worked as a Sales Development Representative in Employer Partnerships at Handshake from 2022 to 2023. His responsibilities included developing relationships with employers and facilitating partnerships to enhance student opportunities. Additionally, he served as a College Advisor at the College Advising Corps from 2020 to 2022, where he provided guidance to students navigating their educational paths.
Educational Background
Jacob Neel studied Political Science and Government at Diablo Valley College, where he earned an Associate of Arts (AA) degree. He continued his education at the University of California, Berkeley, pursuing a Bachelor of Arts (BA) in the same field since 2020. His academic background has provided him with a solid foundation in critical thinking and analysis.
Experience in Community Engagement
Jacob has a strong background in community engagement and youth development. He worked as a College Advisor at The Hidden Genius Project for four months in 2021, focusing on mentoring young individuals. He also held the position of Experience Berkeley Transfer Coordinator at Stiles Hall and Transfer Coordinator at Bridges Multicultural Resource Center, both roles emphasizing support for students in transition.
Skills and Expertise
Jacob Neel possesses skills in consulting and assisting others, which he developed through various roles in education and community service. His experience in coaching and teaching youth highlights his commitment to fostering growth and development in the local community. These skills are essential in his current role at Brightwheel, where effective communication and customer support are paramount.