Jennifer Anthone
About Jennifer Anthone
Jennifer Anthone is a Manager II at brightwheel, where she has worked since 2024. She has a background in psychology from Colorado State University and has held various roles within brightwheel, contributing to improvements in customer onboarding and data analysis.
Current Role at Brightwheel
Jennifer Anthone currently serves as Manager II at Brightwheel, a position she has held since 2024. In this role, she oversees various operational aspects and contributes to the company's strategic initiatives. Her previous experience at Brightwheel includes roles as Manager I and Multisite Onboarding Specialist III, where she focused on enhancing customer onboarding processes and product adoption.
Previous Experience at Brightwheel
Jennifer Anthone has a significant history with Brightwheel, having worked in multiple capacities since 2020. She began as a FinTech Specialist and progressed to FinTech Specialist II, where she contributed to financial technology solutions. As a Manager I from 2022 to 2024, she implemented a new data analysis approach that improved the adoption rate of a billing product. Her experience reflects a strong focus on customer onboarding and product management.
Education and Expertise
Jennifer Anthone earned her Bachelor's Degree in Psychology from Colorado State University, where she studied from 2006 to 2010. This educational background provides her with a solid foundation in understanding human behavior, which is beneficial in her roles that involve customer interaction and team management. Her expertise spans onboarding processes, data analysis, and customer adoption strategies.
Career Background
Before joining Brightwheel, Jennifer Anthone worked at Colorado Access from 2015 to 2019. She held the position of Supervisor of Care Management and Ongoing Case Manager, where she managed care processes and supervised teams. This experience in healthcare management contributed to her skills in operational oversight and customer service.
Achievements in Customer Adoption
Throughout her career at Brightwheel, Jennifer Anthone has made significant contributions to customer adoption strategies. She developed an improved onboarding path that allowed her team to prioritize high-value customers while maintaining an overall customer adoption rate of 80%. Her initiatives have focused on enhancing the customer experience and ensuring successful product implementation.