Jessica Harris
About Jessica Harris
Jessica Harris is a Customer Success Associate at brightwheel, with a background in retail management and behavior support. She holds a Bachelor's degree in Child Development from San Jose State University.
Work at Brightwheel
Jessica Harris has been employed at Brightwheel as a Customer Success Associate since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring that users effectively utilize the platform's features. Her position involves direct interaction with clients, providing support and guidance to optimize their experience with the Brightwheel application.
Previous Experience at lululemon
Before joining Brightwheel, Jessica Harris worked at lululemon from 2017 to 2021. She held multiple positions, starting as an Educator for one year, where she engaged with customers and promoted the brand's products. Following this role, she advanced to Assistant Manager/Key Leader for two years, where she took on additional responsibilities in team leadership and store operations.
Experience as a Behavior Specialist
Jessica Harris served as a Behavior Specialist at the Center for Social Dynamics from 2018 to 2019. This role, which lasted six months, took place in Santa Clara County, California. In this position, she worked with individuals to implement behavior intervention strategies, contributing to their development and well-being.
Education and Expertise
Jessica Harris studied at San Jose State University from 2014 to 2018, where she earned a Bachelor's degree in Child Development. This educational background provided her with foundational knowledge in child development principles, which she applies in her professional roles, particularly in customer success and behavior support.