Kelsey Yurek
About Kelsey Yurek
Kelsey Yurek is a Customer Engagement professional with a diverse background in customer service roles, including experience as a bartender, floral designer, and travel consultant. She holds an Associate's degree in General Studies from Harford Community College.
Current Role at Brightwheel
Kelsey Yurek has been working at Brightwheel as a Customer Engagement specialist since 2022. In this role, she focuses on enhancing customer interactions and ensuring a positive experience for users of the platform. Brightwheel is known for its innovative solutions in early childhood education, and Kelsey contributes to its mission by engaging with customers effectively.
Previous Experience in Customer Service
Before joining Brightwheel, Kelsey Yurek held several positions that honed her customer service skills. She worked as a travel consultant at Liberty Travel from 2018 to 2020, where she assisted clients in planning their travel itineraries. Prior to that, she was a bartender at Falling Branch Brewery from 2016 to 2017 and a floral designer at Bel Air Florist from 2012 to 2014. These roles provided her with diverse experiences in customer engagement and service.
Education and Academic Background
Kelsey Yurek studied at Harford Community College, where she pursued a degree in General Studies. She completed her Associate's degree between 2010 and 2014. This educational background provided her with foundational knowledge and skills that she applies in her professional roles.