Mike Klinsky
About Mike Klinsky
Mike Klinsky is an Enablement Content Specialist at brightwheel, where he has worked since 2017. He specializes in creating educational media to support customer success and has produced over 130 videos for the company's YouTube channel.
Work at Brightwheel
Mike Klinsky has been serving as an Enablement Content Specialist at Brightwheel since 2017. In this role, he focuses on creating video tutorials, feature highlights, and marketing videos that support the Customer Success, Sales, and Marketing teams. He has led the production of over 130 videos for Brightwheel's YouTube channel, which has a subscriber base exceeding 3,200. His work is integral to customer education and enablement, bridging content creation with the Support team to enhance overall customer success.
Previous Experience at RoundTeam
Before joining Brightwheel, Mike Klinsky worked at RoundTeam as a Customer Success Manager from 2015 to 2017. During his two years there, he focused on ensuring customer satisfaction and success, contributing to the overall effectiveness of the customer support initiatives. His experience in this role laid the foundation for his current position at Brightwheel.
Background in Social Media Management
Mike Klinsky also has experience as a Social Media Manager at Gorilla Branders, where he worked from 2013 to 2015. Known as 'Social Media Gorilla,' he managed social media strategies and content, enhancing the brand's online presence. This role contributed to his expertise in content creation and customer engagement.
Education and Expertise
Mike Klinsky has pursued his education at multiple institutions. He studied at William Jessup University, where he earned a Bachelor’s Degree from 2004 to 2008 and later achieved a Post Baccalaureate in California State Teaching Credential from 2010 to 2011. He has been studying at the University of Illinois at Urbana-Champaign since 2015, further enhancing his knowledge and skills in his field.