Patrick K.
About Patrick K.
Patrick K. is a Quality Manager with extensive experience in quality assurance and operations across various companies. He has a strong track record of managing quality during periods of significant growth and has contributed to the development of key performance indicators in his roles.
Current Role at Brightwheel
Patrick K. serves as the Quality Manager at Brightwheel, a position he has held since 2021. In this role, he focuses on maintaining and enhancing quality standards within the organization. His responsibilities include developing and implementing key performance indicators (KPIs) for operations and managing annual operating plans (AOP). His efforts contribute to the overall operational efficiency and quality compliance within the company.
Previous Experience in Quality Assurance
Prior to his current role, Patrick K. worked as the Head of Quality Assurance at Web.com from 2017 to 2018. He also held the position of Quality Assurance Manager at Yodle from 2012 to 2017. In these roles, he was responsible for ensuring quality standards were met and improved upon, contributing to the organizations' operational success. His experience includes managing quality compliance and implementing quality monitoring processes.
Background in Operations Management
Patrick K. has a strong background in operations management, having served as the Head of Operations at Tiger Pistol from 2018 to 2019. He successfully managed quality and operations during a period of 300% growth, demonstrating his ability to scale operations effectively. His experience also includes working as a Business Manager Assistant at Acosta Sales & Marketing Foodservice from 2005 to 2010, where he gained foundational skills in business operations.
Military Service
Patrick K. served in the United States Air Force as an Aircraft Armament Systems Specialist from 1993 to 1997. This experience provided him with technical skills and discipline, which have contributed to his professional development in subsequent roles. His military background adds a unique perspective to his approach in quality management and operations.
Education and Qualifications
Patrick K. studied at the Art Institute of Colorado, where he earned a Bachelor of Arts (BA) in Media Arts & Animation from 2000 to 2003. His educational background has equipped him with creative skills that complement his technical expertise in quality management and operations. Additionally, he has a notable promotion rate of 61% for individuals within his organization over his career, reflecting his commitment to professional development.