Thomas Tuten
About Thomas Tuten
Thomas Tuten is an Engagement Manager with extensive experience in sports and customer engagement roles. He has worked for various organizations, including brightwheel and the Atlanta Braves, and holds an Honors Bachelor's degree in Sport Management from Kennesaw State University.
Current Role at Brightwheel
Thomas Tuten serves as an Engagement Manager at Brightwheel, a position he has held since 2022. In this role, he is responsible for managing client relationships and ensuring customer satisfaction. His experience in engagement and customer success positions him to effectively address client needs and foster long-term partnerships.
Previous Experience at Brightwheel
Before becoming Engagement Manager, Thomas Tuten held several roles at Brightwheel. He started as an Onboarding Specialist in 2020 for three months, where he facilitated the onboarding process for new clients. He then transitioned to the Engagement Team Lead role from 2021 to 2022, managing a team focused on client engagement and support. He also worked in Engagement and Customer Success from 2020 to 2021 for ten months.
Experience at Atlanta Braves
Thomas Tuten has extensive experience with the Atlanta Braves, where he held multiple positions. He worked as a Ticket Event Team Intern in 2013 for nine months, followed by a role as Ticket Sales Trainee in 2015 for five months. He then served as Account Executive Membership Sales from 2015 to 2018 for three years, and as Ticket Event Team Supervisor in 2014 for eleven months.
Education and Qualifications
Thomas Tuten studied at Kennesaw State University, where he earned an Honors Bachelor's degree in Sport Management from 2011 to 2014. His academic background provides a solid foundation for his career in sports and customer engagement.
Work Experience at Kennesaw State University
At Kennesaw State University, Thomas Tuten worked as an Athletic Communications Intern from 2012 to 2013 for nine months, and as an Athletic Operations Assistant from 2013 to 2014 for one year. These roles allowed him to gain valuable experience in sports management and operations.