Joanne Fournier
About Joanne Fournier
Joanne Fournier is a Member Services Advocate at Businessolver, where she has worked since 2020. She has a background in customer service and insurance, with previous roles at State Farm and NAVY EXCHANGE SERVICE COMMAND.
Work at Businessolver
Joanne Fournier has been serving as a Member Services Advocate at Businessolver since 2020. In this role, she engages with members to provide support and assistance related to their insurance needs. Her responsibilities include addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction. With four years of experience in this position, she has developed a comprehensive understanding of member services and the insurance industry.
Education and Expertise
Joanne Fournier studied at Columbia College, where she focused on General Studies from 2013 to 2014. She is currently pursuing a degree at the same institution. Her educational background complements her professional experience in the insurance sector. She possesses strong skills in Sales, Term Life Insurance, and Life Insurance, along with expertise in Health Insurance and Property & Casualty Insurance.
Background
Joanne Fournier has a diverse professional background. She worked at State Farm as an Insurance Account Representative for seven years, from 2008 to 2015. Prior to that, she served as a Customer Service Manager at NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Yokosuka, Japan, from 2006 to 2008. This combination of roles has provided her with a solid foundation in customer service and insurance.
Previous Work Experience
Before her current role at Businessolver, Joanne Fournier accumulated significant experience in the insurance industry and customer service. At State Farm, she managed client accounts and provided insurance solutions over a span of seven years. Her earlier role as a Customer Service Manager at NAVY EXCHANGE SERVICE COMMAND (NEXCOM) involved overseeing customer interactions and service operations for two years.
High School Education
Joanne Fournier completed her high school education at Dunoon Grammar School. This foundational education set the stage for her subsequent studies and career in the insurance and customer service sectors.