Tade Anzalone
About Tade Anzalone
Tade Anzalone serves as the Customer Support Lead at Candid Health, where he has worked since 2024. He has extensive experience in customer experience roles across various companies in the San Francisco Bay Area.
Work at Candid Health
Tade Anzalone serves as the Customer Support Lead at Candid Health, a position he has held since 2024. In this role, he is responsible for overseeing customer support operations, ensuring that clients receive effective assistance and guidance. His tenure at Candid Health is marked by a focus on enhancing customer satisfaction and streamlining support processes. The company is located in San Francisco, California, where Anzalone contributes to the organization's mission of providing quality health services.
Previous Experience in Customer Experience
Before joining Candid Health, Tade Anzalone held several roles in customer experience across various organizations. He worked at Calm as a Customer Experience Manager from 2021 to 2023, where he managed customer interactions and improved service delivery. Prior to that, he served as the Customer Experience Lead at Found from 2020 to 2021. His experience also includes a position at Stride as Senior Member Experience Manager in 2020, where he focused on member engagement.
Career Progression at Stride
Tade Anzalone's career at Stride spanned multiple roles, showcasing his growth in customer experience management. He began as a Member Experience Associate - Finance in 2016 and progressed to Team Lead in Finance by 2017. He then served as Member Experience Manager from 2018 to 2020, where he was responsible for leading initiatives to enhance member satisfaction. His diverse roles at Stride reflect his commitment to improving customer interactions.
Educational Background
Tade Anzalone earned a Bachelor's degree in Government from Georgetown University, where he studied from 2011 to 2015. His education provided him with a strong foundation in analytical thinking and problem-solving, skills that are essential in customer support and experience roles. The knowledge gained during his studies has contributed to his professional development and ability to navigate complex customer needs.
Early Career and Leadership Experience
Tade Anzalone began his professional journey as a Fellow at Venture for America from 2014 to 2017, where he gained valuable experience in entrepreneurship and leadership. He also served as General Manager of Vital Vittles at Students of Georgetown, Inc. from 2014 to 2015, overseeing operations and team management. These early roles laid the groundwork for his subsequent career in customer experience and support.