Yahumara Lopez
About Yahumara Lopez
Yahumara Lopez serves as a Call Center Supervisor at Cano Health, where she has worked since 2018, accumulating six years of experience in the role.
Work at Cano Health
Yahumara Lopez has been serving as a Call Center Supervisor at Cano Health since 2018. In this role, she oversees the daily operations of the call center, ensuring efficient communication and service delivery to clients. Her responsibilities include managing staff, monitoring call quality, and implementing training programs to enhance team performance. Under her supervision, the call center has maintained high standards of customer service and operational efficiency.
Professional Experience
With six years of experience in her current position, Yahumara Lopez has developed a strong understanding of call center dynamics and customer relations. Her role involves coordinating with various departments to address client needs effectively. She plays a key role in problem-solving and ensuring that the call center meets its performance targets.
Leadership Role
As a Call Center Supervisor, Yahumara Lopez demonstrates leadership by guiding her team through challenges and fostering a collaborative work environment. She is responsible for setting performance metrics and evaluating team members to ensure high-quality service. Her leadership contributes to the overall success of the call center operations at Cano Health.