Kate L.

Kate L.

Senior Manager, Retail Bank Learning & Development @ Capital One

About Kate L.

Kate L. serves as the Senior Manager of Retail Bank Learning & Development at Capital One, where she has worked since 2022. With a background in talent development and change management, she has held various leadership roles at Deloitte and George Mason University, and possesses a strong interest in sociolinguistics and organizational transformation.

Current Role at Capital One

Kate L. serves as the Senior Manager for Retail Bank Learning & Development at Capital One. In this role, she focuses on enhancing learning initiatives and developing training programs that support the retail banking sector. Her expertise in process improvement plays a significant role in optimizing training strategies and ensuring effective learning outcomes.

Previous Experience at Deloitte

Kate L. worked at Deloitte from 2019 to 2022, where she held two key positions. Initially, she served as the Talent Development Strategy & Operations Manager for two years, followed by a year as the Training Strategy & Operations Leader. In these roles, she specialized in talent culture and change management, contributing to the development of training strategies that aligned with organizational goals.

Background in Higher Education

Kate L. has an extensive background in higher education, particularly with George Mason University. She held multiple roles, including Director of Operations and Interim Executive Director at the Executive & Professional Education division from 2017 to 2019. Her earlier positions at the university included Assistant Director of Development and Program Coordinator, where she developed programs that supported student and faculty development.

Educational Qualifications

Kate L. has a diverse educational background. She studied Leadership Coaching for Organizational Well-Being at George Mason University. She also holds a Master of Arts in Linguistics with a focus on Language and Culture from California State University, Long Beach. Additionally, she earned a Bachelor of Arts in Japanese and Linguistics from the University of Pittsburgh, complemented by studies in French and Japanese at various institutions.

Expertise in Coaching and Organizational Transformation

Kate L. possesses expertise in coaching for well-being, aligning with her academic focus on Leadership Coaching for Organizational Well-Being. Her interests in sociolinguistics and organizational transformation are evident in her career, particularly in her roles related to change management and talent development. This expertise supports her contributions to learning and development initiatives.

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