Bernadette Capozzi, Cspo, Sfc
About Bernadette Capozzi, Cspo, Sfc
Bernadette Capozzi is the Vice President of Financial Management and Strategy at City National Bank, where she has worked since 2021. She specializes in digital transformation initiatives within the financial services sector and has extensive experience in program management and process improvement.
Work at City National Bank
Bernadette Capozzi currently serves as Vice President of Financial Management and Strategy Transformation at City National Bank, a position she has held since 2021. In this role, she oversees six digital transformation programs, managing a total capital budget of $2.5 million. Prior to this position, she worked as Vice President, Enterprise Program Consultant at the same bank from 2018 to 2021. Her responsibilities include leading initiatives that enhance financial services and improve operational efficiency.
Education and Expertise
Bernadette Capozzi earned a Bachelor of Science degree in Business Administration/Management from Mercy College. She specializes in digital transformation initiatives within the financial services sector, focusing on B2B, B2C, digital/e-commerce, and investment management. Her expertise includes utilizing Lean Six Sigma and Agile methodologies to drive continuous improvement and optimize processes.
Background in Project Management
Capozzi has extensive experience in project management across various industries. She worked as a Senior Project Manager at Fashion Nova, where she focused on business process automation. Additionally, she held several senior management roles at YP/YP Marketing Solutions, leading business process teams and managing program initiatives. Her early career included a decade at ABN AMRO Services Company, where she served as Operations Manager.
Technological Proficiency
Bernadette Capozzi is proficient in JIRA technology and serves as an Atlassian Site Administrator for JIRA Service Management, JIRA Software, and Advanced Roadmaps. She employs these tools to facilitate Agile methodologies and enhance software development life cycle management. Her technical skills support her role in leading digital transformation efforts and implementing continuous improvement frameworks.