Chad Gordon
About Chad Gordon
Chad Gordon serves as the Senior Vice President Division Operations Manager at City National Bank, where he has worked since 2018. He has extensive experience in banking operations, having previously held senior roles at OneWest Bank and CapitalSource.
Work at City National Bank
Chad Gordon has served as the Senior Vice President Division Operations Manager at City National Bank since 2018. In this role, he is responsible for overseeing operations within the bank's divisions, ensuring efficiency and compliance with regulatory standards. His position involves acting as a primary liaison for the Personal and Business Banking Division, participating in bank-wide operational and risk-related committees. Gordon's contributions influence policy and procedural development, enhancing the overall operational framework of the bank.
Previous Experience at OneWest Bank
Prior to his current role, Chad Gordon worked at OneWest Bank from 2014 to 2018 as the Senior Vice President of Retail Banking Operations. During his four years in Santa Monica, California, he managed various aspects of retail banking operations. His leadership in this position contributed to the bank's operational efficiency and customer service standards.
Experience at CapitalSource
Chad Gordon held the position of Vice President, Director of Retail Operations at CapitalSource from 2008 to 2014. His six-year tenure in Brea, California, involved overseeing retail operations and implementing strategies to improve service delivery and operational performance.
Education and Expertise
Chad Gordon earned a Bachelor's degree in Business/Finance from California State University-Northridge. His educational background provides a strong foundation for his expertise in banking operations and risk management. He has demonstrated proficiency in leading teams through complex organizational changes, including core system conversions, mergers, and acquisitions.
Risk Management Contributions
Chad Gordon played a significant role in implementing an Operational Risk framework for the first line of defense at City National Bank. This initiative enhanced the bank's risk management capabilities, ensuring that operational risks are effectively identified and managed within the organization.