Jerome White
About Jerome White
Jerome White is a Collections Officer at City National Bank, with a diverse background in customer service and collections. He has previously held positions at Chase, American Express, and various hospitality roles in the Phoenix area.
Work at City National Bank
Jerome White has been employed as a Collections Officer at City National Bank since 2022. In this role, he is responsible for managing collections processes and ensuring compliance with company policies. His experience in the financial sector enhances his ability to effectively handle customer accounts and resolve outstanding debts.
Previous Experience in Collections and Fraud
Before joining City National Bank, Jerome White worked at Chase as a Hybrid Team Lead in Collections and Fraud from 2019 to 2022. During his three years at Chase, he developed skills in managing collections operations and addressing fraud-related issues, contributing to the overall efficiency of the team.
Background in Hospitality Management
Jerome White has a background in hospitality management, having served as Front Desk Manager at Graduate Hotel Tempe from 2014 to 2015 and at Sanctuary Camelback Mountain from 2015 to 2017. His experience in these roles involved overseeing front desk operations and ensuring guest satisfaction.
Education and Expertise
Jerome White studied at Chandler/Gilbert Community College from 2011 to 2014. His education provided him with foundational knowledge and skills that support his career in both the financial and hospitality sectors.
Career Progression in Retail Management
Jerome White began his career in retail management at Tommy Hilfiger, where he worked as a Floor Supervisor/Manager from 2009 to 2014. His responsibilities included managing store operations and supervising staff, which contributed to his leadership skills and customer service expertise.