John Austria
About John Austria
John Austria serves as the Vice President of Process Improvement and RPA Lead at City National Bank, where he has worked since 2023. He has over a decade of experience in actuarial pricing and valuation, with previous roles at Cognizant, Prudential Financial, and Aetna.
Work at City National Bank
John Austria currently serves as the Vice President, Process Improvement and RPA Lead at City National Bank. He has held this position since 2023, where he leads end-to-end process automation initiatives. His responsibilities include identifying use cases, gathering business requirements, and finalizing process design documents. Austria plays a significant role in user acceptance testing and securing final deployment approval from business owners. He previously worked at City National Bank as an Assistant Vice President in the same area from 2019 to 2023.
Previous Experience at Cognizant
Austria worked at Cognizant for a total of four years, from 2015 to 2019. During this time, he held multiple roles, including Senior Consultant and Actuarial Tech Consultant. His work involved actuarial consulting, where he focused on actuarial pricing and valuation. He also contributed to the Lean Six Sigma deployment for client organizations, enhancing operational efficiency.
Experience at Prudential Financial
From 2006 to 2015, John Austria worked at Prudential Financial as a Director, Actuary. In this role, he was responsible for actuarial functions and contributed to the company's pricing and valuation processes. His tenure at Prudential Financial spanned nine years, during which he gained extensive experience in the actuarial field.
Educational Background and Certifications
John Austria studied at the University of the Philippines, where he pursued an MBA. He holds the Associate of the Society of Actuaries (ASA) and the Member of the American Academy of Actuaries (MAAA) designations. Additionally, he has passed the CFA Level I Exam and is currently pursuing a Six Sigma Greenbelt certification, further enhancing his expertise in process improvement.
Personal Interests and Activities
In addition to his professional career, John Austria engages in screenwriting and film production as personal interests. This creative pursuit complements his analytical skills and experience in process improvement and automation.