Juana Caraballo
About Juana Caraballo
Juana Caraballo is a Client Manager and Assistant Vice President Client Officer at City National Bank, where she has worked since 2017. She holds a Bachelor of Arts in Psychology and is pursuing a Master of Science in Clinical Mental Health Counseling.
Work at City National Bank
Juana Caraballo has held multiple positions at City National Bank since 2016. She currently serves as a Client Manager and Assistant Vice President Client Officer, roles she has occupied since 2018. Her responsibilities include managing client relationships and providing tailored banking solutions. Prior to her current roles, she worked as a Relationship Banker, contributing to the bank's customer service and financial advisory efforts. Her tenure at City National Bank spans over seven years, during which she has developed significant expertise in client management.
Education and Expertise
Juana Caraballo has a diverse educational background. She earned a Bachelor of Arts in Psychology from Baruch College, City University of New York (CUNY), completing her studies in 2011. She further pursued her education at the University of Phoenix, obtaining a Master of Science in Psychology between 2015 and 2018. Currently, she is studying at Walden University, where she is working towards a Master of Science in Clinical Mental Health Counseling and School Counseling, expected to be completed in 2024. This educational foundation supports her roles in client management and financial services.
Previous Work Experience
Before joining City National Bank, Juana Caraballo gained experience in various roles within the banking and retail sectors. She worked at Capital One as a Universal Branch Associate and previously as a Bank Teller. Additionally, she held a position as a Financial Services Representative at TD. Her early career included a role as a Cafe Supervisor and Cashier at Barnes & Noble. This diverse work history has equipped her with a broad skill set in customer service and financial operations.
Career Development
Juana Caraballo's career development reflects a strong commitment to the financial services industry. Starting as a Bank Teller, she progressed to various roles that enhanced her expertise in client relations and banking operations. Her transition from retail to banking demonstrates her adaptability and focus on customer service. As she continues her education, she aims to integrate her academic knowledge with practical experience in her current roles at City National Bank.