Lucy P.
About Lucy P.
Lucy P. serves as the VP, Digital Product Manager at City National Bank, where she has developed a money management mobile feature and led various product initiatives since 2018. Previously, she worked at Deloitte in multiple roles, contributing to innovation and product development in the financial sector.
Work at City National Bank
Currently, Lucy P. serves as the Vice President and Digital Product Manager at City National Bank. In this role, she has been instrumental in developing a new money management mobile feature that allows clients to visualize their income and spending. Her responsibilities also include conducting competitive benchmarking and creating a product roadmap for both mobile and web platforms. Lucy has been with City National Bank since 2018, contributing to various projects aimed at enhancing the digital banking experience.
Experience at Deloitte
Lucy P. has extensive experience at Deloitte, where she held multiple roles from 2013 to 2018. She began as a Consultant from 2013 to 2015 and then progressed to a Senior Consultant role from 2015 to 2018, both in the Greater Los Angeles Area. Additionally, she served as an Edge Fellow in the Innovation Think Tank from 2016 to 2017 in the San Francisco Bay Area. During her time at Deloitte, she organized and led a pilot program for a new mobile app, involving over 250 colleagues, which encompassed recruitment, marketing, onboarding, feedback sessions, and ongoing support.
Education and Expertise
Lucy P. earned her Bachelor of Arts degrees in Chinese and Economics from the University of California, Los Angeles (UCLA). Her educational background provides a strong foundation for her work in digital product management and consulting. This combination of language skills and economic knowledge supports her ability to evaluate fintech solutions and contribute to growth objectives in various banking sectors.
Achievements in Digital Product Management
In her role as Digital Product Manager, Lucy P. has led significant initiatives, including the redesign of the credit card experience. She has focused on delivering new features from ideation to launch, demonstrating her capability in managing complex projects. Her work also involves evaluating fintech solutions to support growth objectives in wealth, commercial banking, and specialty banking, showcasing her strategic approach to product development.