Monica Elizabeth Zamora Martínez
About Monica Elizabeth Zamora Martínez
Monica Elizabeth Zamora Martínez is a Vice President and Digital Channels Business Analyst at City National Bank, with over 16 years of experience in product business analysis and software development. She has a strong background in problem-solving, data analysis, and project planning, having previously worked in various roles across multiple organizations.
Work at City National Bank
Monica Elizabeth Zamora Martínez has served as Vice President and Digital Channels Business Analyst at City National Bank since 2011. In this role, she utilizes her extensive experience in business analysis and change management to enhance digital banking solutions. Her responsibilities include requirement analysis, data migration, and ETL testing, focusing on delivering accurate and timely results under tight deadlines. Her work contributes to the bank's commitment to providing efficient digital services to its clients.
Previous Experience in Business Analysis
Prior to her current position, Zamora Martínez worked as a Business Systems Analyst at Bank of America from 2009 to 2010. She also held the role of Programmer Analyst at Health Net from 2006 to 2009. Her earlier experience includes a brief tenure as a Functional Analyst at Epic Cycle Interactive in 2000 and a six-year role as Payroll Officer at National University Hospital from 1994 to 2000. These positions have equipped her with a broad understanding of various aspects of business analysis and system functionalities.
Education and Expertise
Monica Zamora Martínez holds two Bachelor of Science degrees in Computer Science. She studied at Universidad Autónoma De Baja California from 1991 to 1994 and later at National University from 1996 to 2000. Her educational background provides a solid foundation for her expertise in business and data analysis, requirement analysis, and project planning. She is proficient in utilizing tools and methodologies that support the Software Development Life Cycle (SDLC).
Skills in Problem Solving and Decision Making
Zamora Martínez is recognized for her exceptional problem-solving skills and sound decision-making abilities. She is known as an out-of-the-box thinker and advocates for alternative solutions to complex issues. Her expertise includes conducting gap analysis, cost/benefit analysis, and risk analysis, which are essential for effective project management and successful implementation of business strategies.
Comprehensive Experience in Business Analysis
With over 16 years of experience in product business analysis, Monica Zamora Martínez has developed a comprehensive skill set that encompasses all phases of the business analysis process. Her experience includes scoping phases, development of functional specifications, and testing. She is adept at soliciting line of business requirements through various methods, including Joint Application Development (JAD) sessions and direct user interviews.