Sylvia Mack
About Sylvia Mack
Sylvia Mack serves as the Division Risk Manager at City National Bank in New York, a position she has held since 2023. With a strong military background and extensive experience in operational risk management, she has worked for prominent financial institutions including Goldman Sachs and JPMorgan Chase & Co.
Work at City National Bank
Sylvia Mack has been serving as the Division Risk Manager at City National Bank since 2023. In this role, she operates in a hybrid work environment based in New York, New York. Her responsibilities include overseeing risk management strategies and ensuring compliance within the division.
Previous Experience in Financial Services
Prior to her current position, Sylvia Mack worked at Goldman Sachs as the First Line of Defense Operational Risk Manager from 2022 to 2023. She also held various roles at JPMorgan Chase & Co., including Global Market Analyst/Client Service Administrator from 2012 to 2014, Control Manager from 2014 to 2018, and Quality Control Analyst in Mortgage Banking from 2011 to 2012. Additionally, she served as Operations Risk Management Vice President at MUFG Securities from 2018 to 2022.
Military Background and Leadership
Sylvia Mack possesses a strong military background, having managed operations in hostile territories. She led a team of 2,000 support staff, showcasing her leadership and operational management skills in challenging environments.
Education and Expertise
Sylvia Mack earned a Bachelor of Science in Risk Management from St. John's University, where she studied from 2004 to 2009. Her expertise encompasses operational risk, compliance, governance, and operations management, reflecting her extensive experience in the financial services sector.
Achievements and Recognition
Sylvia Mack is a recipient of 10 service medals, awarded for her contributions and achievements throughout her career. These accolades highlight her dedication and impact in her professional roles.