Kaitlin Carroll
About Kaitlin Carroll
Kaitlin Carroll is an Appeal Intake Specialist currently working at Cloudmed since 2021. She has a diverse work history, including roles in member services, insurance claims, and customer service across various organizations.
Work at Cloudmed
Kaitlin Carroll has been employed at Cloudmed as an Appeal Intake Specialist since 2021. In this role, she is responsible for managing the intake of appeals, ensuring that all necessary documentation is collected and processed efficiently. Her position is based in Timonium, Maryland, where she has contributed to the organization's operations for three years.
Previous Experience at Stansberry Research
Before joining Cloudmed, Kaitlin Carroll worked at Stansberry Research in various roles. She served as a Member Services Representative from 2015 to 2016 for five months, followed by a position as a Member Services Finance Consultant from 2016 to 2017 for ten months. Both roles were based in the Baltimore, Maryland area, where she gained experience in customer service and financial consulting.
Background in Insurance and Customer Service
Kaitlin Carroll has a background in insurance and customer service, having worked at Liberty Mutual Insurance as a Senior Claims Resolution Representative II from 2017 to 2018. She also served as a Customer Service Representative at Copart in 2019 for nine months. These positions provided her with valuable skills in claims resolution and customer interaction.
Educational Background
Kaitlin Carroll studied at Johnson & Wales University, where she achieved a Bachelor's degree in Liberal Arts and Sciences/Liberal Studies from 2014 to 2015. Additionally, she attended Johnson & Wales University-Charlotte, focusing on Sports/Entertainment/Event Management from 2012 to 2014. Her education has equipped her with a diverse skill set applicable to various professional environments.
Early Career and Internships
Kaitlin Carroll began her career with various roles in the service and entertainment industries. She worked as a Seasonal Lifeguard at Hunt Valley Golf Club from 2012 to 2014 and held internships at the Baltimore Symphony Orchestra and Four Seasons Hotels and Resorts in 2014 and 2015. These early experiences helped her develop customer service skills and industry knowledge.