Daniel Evans
About Daniel Evans
Daniel Evans is a Claims Administrator currently employed at CNA Hardy in Manchester, United Kingdom. He has a diverse background in customer service and HR, with previous roles at Sainsbury's, Parcel2Go.com, and Betfred, and holds degrees from the University of Salford and Staffordshire University.
Work at CNA Hardy
Daniel Evans has been employed at CNA Hardy as a Claims Administrator since 2020. In this role, he is responsible for managing claims processes and ensuring efficient resolution of claims. His position requires a strong understanding of insurance protocols and customer service practices, which he has developed through his diverse work history.
Previous Employment Experience
Before joining CNA Hardy, Daniel Evans held various positions in customer service across multiple industries. He worked at Sainsbury's for a total of seven years in different roles, including Counter Assistant and Counter & Bakery Assistant. He also served as a Customer Service Agent and Social Media Agent at Parcel2Go.com. Other roles include DSAR Administrator at Stanton Fisher and Digital Customer Service Advisor at Betfred, showcasing his extensive experience in customer-facing positions.
Education and Expertise
Daniel Evans studied at The University of Salford, where he earned a Graduate Certificate in Human Resource Management and a BSC (Hons) in CIPD Level 5 from 2019 to 2020. He also holds a Bachelor's Degree in Film Studies & Philosophy from Staffordshire University, which he completed from 2006 to 2009. Currently, he is pursuing further education part-time at the University of Salford while working full-time, indicating a commitment to continuous professional development.
Background in Customer Service
Daniel Evans has a diverse background in customer service, having worked in various sectors such as retail, digital services, and insurance. His roles have equipped him with skills in HR and social media management, allowing him to effectively engage with customers and manage their inquiries. This breadth of experience has contributed to his proficiency in handling customer needs across different platforms.