Jaz Sidhu
About Jaz Sidhu
Jaz Sidhu is a Business Systems Analyst with extensive experience in various IT systems and support roles. He has worked at notable companies such as Tesco and DP World London Gateway, contributing to significant improvements in IT support and project management.
Work at DP World
Jaz Sidhu has been employed at DP World London Gateway as a Business Systems Analyst since 2013. In this role, Sidhu has contributed to various projects and initiatives aimed at improving business systems and processes. The position involves analyzing and optimizing operational systems to enhance efficiency and support the company's logistics and port operations.
Education and Expertise
Jaz Sidhu earned a Bachelor of Science (BSc) in Computer Science from the University of Greenwich, studying from 1985 to 1989. Sidhu possesses expertise in several systems, including Navis Terminal Operating System, Camco Gate Operating System, Qlikview, and various management solutions such as Manhattan Warehouse Management System and Kronos Workforce Management Solution. This diverse knowledge base supports effective analysis and implementation of business systems.
Background
Jaz Sidhu's professional journey began at GlaxoSmithKline, where Sidhu worked as a Help Desk Support Analyst from 1989 to 1991. Following this role, Sidhu held various positions, including Regional Support Manager at The Co-operative Group from 2007 to 2012 and Business Systems Analyst at Tesco from 2012 to 2013. Sidhu's career reflects a consistent focus on systems analysis and support within the IT sector.
Achievements
During Sidhu's tenure at The Co-operative Group, significant contributions included leading a project team to implement IT changes to the warehouse management system, successfully delivering the project under tight deadlines and budget constraints. Additionally, Sidhu introduced troubleshooting guides that enabled depots to self-diagnose issues, effectively reducing the volume of calls to the helpdesk. As Team Lead for the support desk, Sidhu supervised a team of application support analysts and developed troubleshooting aides to enhance customer care.