Katherine Puga
About Katherine Puga
Katherine Puga is a Customer Service Executive at DP World, where she has worked since 2020. She holds a degree in International Commerce and Bilingual Finance from Universidad Católica de Santiago de Guayaquil and a Master's in International Business from Universidad de Ciencias Empresariales y Sociales.
Work at DP World
Katherine Puga has been serving as a Customer Service Executive at DP World since 2020. In this role, she is responsible for managing customer inquiries and ensuring a high level of service. Prior to her current position, she worked at DP World in the same capacity for a brief period in 2019, accumulating a total of over four years of experience in customer service within the organization.
Education and Expertise
Katherine Puga holds a degree in Ingeniera en Comercio y Finanzas Internacionales Bilingue from Universidad Católica de Santiago de Guayaquil, where she studied from 2009 to 2014. She furthered her education by obtaining a Maestría en Negocios Internacionales from Universidad de Ciencias Empresariales y Sociales, completing her studies from 2015 to 2017. Her academic background equips her with a strong foundation in international business and finance.
Background
Before her tenure at DP World, Katherine Puga worked at Dirección General de Registro Civil, Identificación y Cedulación (DIGERCIC) as Coordinadora de Area from 2010 to 2014. In this role, she managed various operational aspects of the organization, contributing to her development in customer service and coordination.
Professional Experience
Katherine Puga has a diverse professional background that includes significant experience in customer service and operational coordination. Her roles at DP World and DIGERCIC demonstrate her ability to manage customer relations and oversee departmental functions. This experience has contributed to her expertise in handling customer inquiries and improving service delivery.