Rich Cates
About Rich Cates
Rich Cates is a Quality Assurance Analyst with extensive experience in software testing and quality assurance across various companies. He has held positions such as Quality Assurance Lead at KitelyTech and Senior Quality Assurance Engineer at Aptos Retail, and currently works at Dycom Industries, Inc.
Work at Dycom Industries
Rich Cates currently serves as a Quality Assurance Analyst at Dycom Industries, Inc. since 2022. His role involves ensuring the quality and reliability of software products through rigorous testing methodologies. Working remotely, he applies his extensive experience in software quality assurance to contribute to the company's objectives.
Previous Experience at KitelyTech
Rich Cates worked as a Quality Assurance Lead at KitelyTech from 2020 to 2021 for a duration of 9 months. In this position, he was responsible for overseeing quality assurance processes and leading a team to ensure high standards in software testing.
Quality Assurance Role at ParcelShield Holdings
From 2021 to 2022, Rich Cates held the position of Quality Assurance Automation Engineer at ParcelShield Holdings, LLC. Based in the Columbus, Ohio Metropolitan Area, he focused on automating testing processes to enhance efficiency and accuracy in software quality assurance.
Education and Expertise
Rich Cates possesses significant expertise in software quality assurance, with skills in competitive analysis and risk management. He has experience in virtualization and security, contributing to robust testing processes. His technical skills include setting up test environments across various operating systems such as Windows, Linux, and UNIX.
Background in Technical Support and Engineering
Rich Cates has a diverse background in technical support and engineering roles. He worked as a Technical Support Specialist at Ecommerce, Inc. from 2009 to 2011 and held multiple positions at Lionbridge Technologies Inc. from 2003 to 2007, including Software Development Engineer in Test and Test Lead. His experience spans over two decades in the technology sector.