David Campbell
About David Campbell
David Campbell is a Support Team Lead at Emburse, where he has worked since 2022. He has a diverse background in customer service and management, with previous roles at Kwik Fit Insurance Services, Police Scotland, and N26.
Current Role at Emburse
David Campbell currently serves as the Support Team Lead at Emburse, a position he has held since 2022. He operates from Glasgow, Scotland, United Kingdom. In this role, he is responsible for overseeing the support team, ensuring efficient service delivery, and managing customer inquiries effectively.
Previous Experience at Emburse
Before his current role, David worked at Emburse as a Product & Fraud Support specialist from 2019 to 2022. During this period, he focused on addressing product-related inquiries and managing fraud prevention measures. His experience in this role contributed to his advancement within the company.
Career Background
David has a diverse career background that includes various roles in customer service and management. He worked at Kwik Fit Insurance Services as a Sales and Service Manager from 2013 to 2016 and held positions at City Facilities Management, including Team Leader and Helpdesk Operator. His experience spans multiple sectors, enhancing his skills in customer relations and team management.
Education and Qualifications
David studied at Glasgow Caledonian University, where he earned a BA in Business Management, Technology & Enterprise. His studies, completed from 2010 to 2012, provided him with a foundation in business administration, management, and operations, which supports his professional roles.
Experience in Customer Service
David has extensive experience in customer service roles, including his position as an International Customer Service Expert at N26 in Berlin from 2018 to 2019. He also worked as an Emergency Call Handler for Police Scotland from 2016 to 2017. These roles have equipped him with skills in handling customer inquiries and managing high-pressure situations.