Haley Kinner
About Haley Kinner
Haley Kinner is a Manager of Customer Success at Emburse, where she has worked since 2023. She has extensive experience in customer success and account management, having held various roles at Emburse, MYMOVE, LLC, and other organizations.
Current Role at Emburse
Haley Kinner serves as the Manager of Customer Success at Emburse, a position she has held since 2023 in Portland, Maine. In this role, she focuses on enhancing customer satisfaction and ensuring successful client engagement. Her responsibilities include overseeing customer success initiatives and collaborating with internal teams to meet client needs.
Previous Experience at Emburse
Haley Kinner has held multiple positions at Emburse. She worked as a Customer Success Manager II from 2020 to 2022, and as a Team Lead in Customer Success from 2022 to 2023. During her time at Emburse, she developed a strategic approach to managing customer relationships and improving service delivery.
Professional Background
Haley Kinner has a diverse professional background. She worked at MYMOVE, LLC in various roles, including Account Manager and Senior Account Manager, from 2014 to 2017. She also served as an Account Executive at Burgess Advertising & Marketing and as a Consumer Engagement Manager at PDI Software. Her early career included a marketing internship at Mainebiz and a temporary position at Harvard Medical School.
Education and Academic Achievements
Haley Kinner studied at Franklin & Marshall College, where she earned a Bachelor of Arts in Business, Organization and Society and Psychology, graduating cum laude in 2011. She also studied at the University of Galway as a visiting student in 2010, focusing on Business, Psychology, and Irish Studies.
Skills and Expertise
Haley Kinner possesses a strategic mindset and effective organizational skills, which enable her to keep projects on track. She emphasizes collaboration with internal teams to drive customer success and has experience managing client segments that range from small and medium-sized businesses to large enterprises.