David Kelly
About David Kelly
David Kelly is a Dynamics 365 CRM Developer currently employed at FBD Insurance in Dublin, Ireland, where he has worked since 2018. He has a diverse background in technology and customer support, having previously held positions at PayPal, Codec Ireland, and Milner Browne.
Work at FBD Insurance
David Kelly has been employed at FBD Insurance since 2018, where he serves as a Dynamics 365 CRM Developer. His role involves developing and managing customer relationship management solutions using Microsoft Dynamics 365. He has contributed to enhancing the efficiency of CRM processes within the organization, supporting the company's objectives in Dublin, Leinster, Ireland.
Previous Experience at PayPal
David Kelly worked at PayPal in various roles from 2010 to 2014. He started as an Account Support Agent from 2010 to 2012, where he assisted customers with account-related inquiries. He then transitioned to the role of Merchant Credit Vetting Agent from 2012 to 2014, focusing on evaluating merchant applications and ensuring compliance with PayPal's standards.
Career Progression in IT
David Kelly has a background in IT, having worked as a Trainee .NET Developer at Milner Browne from 2015 to 2016. He also served as a Dynamics 365 CRM Consultant at Codec Ireland from 2017 to 2018. His experience in these roles has equipped him with the skills necessary for his current position at FBD Insurance.
Education and Expertise
David Kelly studied Computer Science at TU Dublin from 2014 to 2016. He also attended the Communications Management Institute in Dublin from 2012 to 2013. Earlier, he earned a Bachelor's degree from Dublin Business School, where he studied from 2005 to 2009. This educational background has provided him with a solid foundation in technology and management.
Early Career and Promotional Work
Before entering the IT field, David Kelly worked as promotional staff at Lites Group Ltd from 2006 to 2008. This role involved engaging with customers and promoting products, which helped him develop communication skills that are beneficial in his current career.