Rodrigo Bates
About Rodrigo Bates
Rodrigo Bates is a Customer Success Manager at GuruHotel in Chetumal, Quintana Roo, with a background in public administration and business management. He co-founded Áamba, a digital catalog for social causes in Mexico, and Fresco Y Local, a platform promoting fair trade.
Current Role at GuruHotel
Rodrigo Bates serves as the Customer Success Manager at GuruHotel, a position he has held since 2019. In this role, he is responsible for ensuring customer satisfaction and fostering strong relationships with clients. His work is based in Chetumal, Quintana Roo, where he contributes to the company's mission of enhancing customer experiences and driving business growth.
Education and Qualifications
Rodrigo Bates studied at Universidad Interamericana para el Desarrollo, where he earned a Licenciatura in Administración y gestión de empresas from 2005 to 2008. He furthered his education by completing a Diplomado in Administración pública y servicios sociales from 2009 to 2010. This academic background provides him with a solid foundation in business management and public administration.
Entrepreneurial Experience
Rodrigo Bates co-founded Áamba: Ayuda Mutua, which became the largest digital catalog of social causes in Mexico. This initiative facilitated in-kind donations with a focus on transparency and security. He served as CEO and Principal CEO from 2013 to 2016, leading the organization in promoting social responsibility and community support. Additionally, he co-founded Fresco Y Local, a digital platform aimed at promoting fair trade and direct sales from producers to consumers.
Previous Work Experience
Before his current role, Rodrigo Bates worked as an administrative assistant at the Secretaria de Cultura del Estado de Quintana Roo. His experience in this position contributed to his organizational and administrative skills, which he has applied throughout his career in various managerial roles.