Nikki Peden
About Nikki Peden
Nikki Peden is an Account Manager at Insurance Office of America in Encino, California, with over eight years of experience in the insurance industry. She has a background in property and casualty insurance and has held various roles, including Direct Support Professional and Commercial Insurance Agent.
Work at Insurance Office of America
Nikki Peden has been serving as an Account Manager at Insurance Office of America since 2016. In this role, she focuses on managing commercial accounts, particularly in the Encino, California area. Her responsibilities include enhancing customer service experiences and providing tailored insurance solutions to meet client needs.
Previous Experience in Insurance
Before joining Insurance Office of America, Nikki Peden worked at Modab Insurance Services, Inc. as an Account Specialist for seven months in 2015 to 2016. She also served as a Commercial Insurance Agent at Rupp & Fiore Insurance Management for one year from 2014 to 2015. Her early career included a role as a Direct Support Professional at Lifesteps, Inc. from 2010 to 2014.
Education and Expertise
Nikki Peden studied at Westmoreland County Community College from 2008 to 2010, where she developed foundational knowledge relevant to her career in insurance. She possesses expertise in property and casualty insurance, risk management, and professional liability, which enhances her ability to serve clients effectively.
Background in Customer Service
Throughout her career, Nikki Peden has demonstrated a commitment to improving customer service experiences. Her comprehensive skill set in insurance allows her to address client concerns and provide effective solutions, contributing to her success in managing commercial accounts.