Angelia Chow
About Angelia Chow
Angelia Chow is a Senior Project Manager in Claims, currently working at Intact and RSA Canada. She has extensive experience in claims management and vendor relationship management, with a strong educational background including an MBA from the University of Toledo.
Work at Intact Financial Corporation
Angelia Chow has been employed at Intact Financial Corporation as a Senior Project Manager in the Claims department since 2021. In this role, she is responsible for overseeing various projects related to claims management within the Greater Toronto Area. Her experience in managing claims projects contributes to the efficiency and effectiveness of the claims process at Intact.
Current Role at RSA Canada
In addition to her position at Intact, Angelia Chow has served as the National Vendor Manager for Claims at RSA Canada since 2020. This role involves managing vendor relationships and ensuring that claims processes meet quality standards. Her expertise in vendor relationship management is crucial for maintaining effective partnerships and optimizing claims operations.
Education and Expertise
Angelia Chow holds a Master of Business Administration (MBA) from The University of Toledo, where she studied Marketing and Management. She also completed the Lean Six Sigma Green Belt Program at Aveta Business Institute in 2016. Her educational background provides her with a strong foundation in business principles and quality management, enhancing her capabilities in claims handling and project management.
Professional Background
Angelia Chow has extensive experience in the insurance industry, having worked in various roles at RSA Canada and The Co-operators. Her career spans over two decades, beginning as a Claims Adjuster at The Co-operators from 1999 to 2003. She has held multiple positions at RSA, including Accident Benefits Claims Representative, Bodily Injury Claims Examiner, and Casualty Claims Leader, accumulating significant expertise in claims management and quality assurance.
Leadership and Claims Management Skills
Angelia Chow possesses strong leadership skills, particularly in the area of casualty claims handling. Her focus on delivering best-in-class service in claims management has been a consistent theme throughout her career. Her ability to lead teams and manage complex claims processes contributes to the overall effectiveness of the organizations she has worked with.