Audrey Bouchard
About Audrey Bouchard
Audrey Bouchard serves as the Directrice d'unité - Indemnisation at Intact, a position she has held since 2015. She has a diverse background in customer service and claims management, with previous roles at belairdirect and Intact, among others.
Current Role at Intact Financial Corporation
Audrey Bouchard has served as Directrice d'unité - Indemnisation at Intact Financial Corporation since 2015. In this role, she oversees the unit responsible for claims management, ensuring efficient processing and resolution of claims. Her tenure at Intact spans over nine years, demonstrating her commitment to the organization and her expertise in the field.
Previous Experience in the Insurance Industry
Prior to her current position, Audrey Bouchard worked at belairdirect as Conseillère Ventes et Services à la Clientèle from 2012 to 2013. This role involved providing customer service and sales support, enhancing her skills in client relations. Additionally, she was employed at Intact as Expert en sinistre from 2013 to 2015, where she focused on claims assessment and management.
Early Career Background
Audrey Bouchard began her career in the service industry, working at McDonald's as Chef d’équipe from 2004 to 2006. She later transitioned to Café Dépôt, where she held the position of Assistante gérante for five months in 2006. These early roles contributed to her leadership and customer service skills.
Educational Background
Audrey Bouchard studied at Université Laval, where she earned a Bachelor’s degree in Relations Industrielles from 2007 to 2010. She also attended CEGEP Ste-Foy, achieving a DEC in sciences humaines starting in 2007. Additionally, she has been studying at Collège Jésus-Marie since 2005, working towards a DES Profil International (PEI).