Kathy Metzger
About Kathy Metzger
Kathy Metzger is a Claims Specialist with extensive experience in the insurance industry, currently employed at Intact since 2021. She has held various roles, including Unit Claims Manager and Investigator, and has a strong educational background in Marketing and Insurance.
Work at Intact Financial Corporation
Kathy Metzger has been employed at Intact Financial Corporation since 2021, currently holding the position of Claims Specialist. Prior to this role, she served as Unit Claims Manager for both Property and Casualty from 2017 to 2021. During her tenure as Unit Claims Manager, she worked in Mississauga, Ontario, where she managed claims operations and contributed to the efficiency of the claims process. Her extensive experience at Intact spans over four years in managerial roles and three years in her current specialist position.
Education and Expertise
Kathy Metzger earned a Bachelor of Commerce degree in Marketing from the University of Guelph, studying from 1987 to 1991. Additionally, she pursued further education at the Insurance Institute of Canada, where she achieved the Chartered Insurance Professional (CIP) and Fellow Chartered Insurance Professional (FCIP) designations between 1998 and 2005. This educational background has equipped her with a solid foundation in marketing principles and insurance practices, enhancing her capabilities in the insurance industry.
Background in Insurance Industry
Kathy Metzger has a comprehensive background in the insurance sector, having worked at the Insurance Bureau of Canada for a decade from 2004 to 2014. During her time there, she held roles as an Investigator and as Outreach and Education Development Coordinator. In these positions, she focused on investigations and the development of educational programs, respectively. Her experience in these roles has contributed to her expertise in claims management and customer outreach.
Professional Development and Contributions
Throughout her career, Kathy Metzger has developed and delivered various training programs and presentations, showcasing her expertise in communication and outreach. She has also been an active member of the Social Media Working Group, where she contributed to cross-departmental collaboration and business representation. These activities reflect her commitment to professional development and her ability to engage effectively within her organization.