Maia Pollioni
About Maia Pollioni
Maia Pollioni is a seasoned manager in operations and planning, currently serving as Manager, PL Operations and Planning at Intact since 2021, and as Manager, Business Solutions at RSA Canada since 2018. With extensive experience in the insurance industry, she has held various leadership roles and possesses strong expertise in customer relationship management and team development.
Current Role at Intact Financial Corporation
Maia Pollioni serves as the Manager of PL Operations and Planning at Intact Financial Corporation. She has held this position since 2021. In this role, she is responsible for overseeing operations and planning within the personal lines sector, contributing to the efficiency and effectiveness of the company's processes.
Previous Experience at RSA Canada
Prior to her current role, Maia Pollioni worked at RSA Canada in various managerial positions. From 2018, she has been the Manager of Business Solutions for Personal Insurance and SME. She also served as the Manager of Enhancements and Automation from 2017 to 2018 and as the Business Solutions Leader from 2016 to 2017. Her tenure at RSA Canada has spanned over six years.
Educational Background and Professional Development
Maia Pollioni holds a Bachelor of Arts in Social Sciences from McMaster University, which she completed from 1989 to 1993. She has also pursued further education in the insurance field, achieving the Chartered Insurance Operations Professional (CIOP) designation from The CIOP Institute. Additionally, she is working towards the RIBO Level II Advanced Broker Licence through the Insurance Brokers Association of Ontario.
Extensive Career in the Insurance Industry
Maia Pollioni has a comprehensive career in the insurance industry, with experience in various managerial roles. She has worked for multiple companies, including TD Insurance, Travelers, and Unica Insurance. Her roles have included Team Leader, Assistant Operations Manager, and Director of Personal Insurance Underwriting, showcasing her expertise in operations management and planning.
Skills in Team Building and Customer Relationship Management
Maia Pollioni possesses strong skills in customer relationship management and team building. Throughout her career, she has been involved in coaching and developing teams within the insurance sector, enhancing team performance and customer service delivery.